FeatureOS

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Switching a team member's role

You can easily switch team member access levels within FeatureOS to tailor permissions and responsibilities. To do so just follow these simple steps!

  • Head to the Dashboard.

  • Click on People section on the left panel → Click on My Team.

  • You will see tabs, for Admins, Managers and Customer Support Managers.

  • You can add a new team member by clicking on the + Invite button in the top right corner.

  • You can click on the ellipses, and choose the Change Role option to switch roles.

Points to note

Making a user an admin will give them the ability to approve or hide posts, manage team members, delete comments, add integrations and more.

Making a user a manager will revoke their ability to approve or hide posts, add board members, delete comments, add integrations and more. They can still comment and change post status.

Making a user a CSM will let them access only the user facing parts of the platform with limited access to the dashboard (without roadmap or changelog).

Pricing

Every plan supports a specific number of Team member seats.

If you would like to add more team members to your organization, you can head to the Organization → Billing → Power-Ups section to purchase additional seats!

Need more help?

Reach out to our support at [email protected] or submit a request on our support board! 😃

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