FeatureOS

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Using AI Summary in Knowledge Base Articles

FeatureOS makes it simple to give your readers a quick overview of any article with the AI Summary feature. Instead of manually writing summaries, you can generate them with a single click, and they will instantly appear live on your Knowledge Base.

How to Generate an AI Summary

  1. Open any Knowledge Base article in your FeatureOS dashboard.

  2. Locate the AI Summary section at the top of the article.

  3. Click Generate.

  4. The system will create a short, context-aware summary of the article and display it above the content.

  5. This summary is automatically visible to readers in your live Knowledge Base.

How to Remove an AI Summary

If you no longer want a summary displayed:

  1. Go back to the AI Summary section of the article.

  2. Click Clear.

  3. The summary will be removed immediately from both the dashboard and the live Knowledge Base.

Why Use AI Summaries?

  • Faster to read: Readers can grasp the main idea before diving into details.

  • Improved navigation: Helps users decide if the article contains what they’re looking for.

  • Time-saving: You don’t need to manually write or update summaries, AI does it for you.

  • Always up-to-date: Regenerate the summary anytime if the article content changes.

Need More Help?

If you’d like assistance enabling AI Search or want to see it in action, contact us at [email protected]. Our team will walk you through migration, setup and best practices.

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