- Title Analysis: The title "Using AI Summary in Knowledge Base Articles" directly indicates the article's focus: leveraging AI to create summaries for knowledge base articles. It's concise and informative.
- Description Analysis: The description highlights FeatureOS's AI Summary feature, emphasizing its ease of use and automatic integration into the Knowledge Base. It focuses on the benefits of quickly providing readers with an article overview.
- AI Summary Generation: The AI Summary feature can be used by navigating to the FeatureOS dashboard, locating the "AI Summary" section of the article, and clicking "Generate".
- AI Summary Visibility: Once generated, the AI summary is immediately visible to readers on the live Knowledge Base.
- AI Summary Removal: The AI summary can be removed by clicking "Clear" in the "AI Summary" section of the article within the FeatureOS dashboard. The change is instantaneous.
- Benefits of AI Summaries:
- Faster Reading: Allows users to quickly understand the main points.
- Improved Navigation: Helps users determine if the article is relevant to their needs.
- Time-Saving: Eliminates the need for manual summary creation and updates.
- Always Up-to-Date: Enables easy regeneration of summaries to reflect content changes.
- Support Contact: For assistance with enabling AI Search or for a demonstration, contact [email protected].
FeatureOS makes it simple to give your readers a quick overview of any article with the AI Summary feature. Instead of manually writing summaries, you can generate them with a single click, and they will instantly appear live on your Knowledge Base.
How to Generate an AI Summary
Open any Knowledge Base article in your FeatureOS dashboard.
Locate the AI Summary section at the top of the article.
Click Generate.
The system will create a short, context-aware summary of the article and display it above the content.
This summary is automatically visible to readers in your live Knowledge Base.
How to Remove an AI Summary
If you no longer want a summary displayed:
Go back to the AI Summary section of the article.
Click Clear.
The summary will be removed immediately from both the dashboard and the live Knowledge Base.
Why Use AI Summaries?
Faster to read: Readers can grasp the main idea before diving into details.
Improved navigation: Helps users decide if the article contains what they’re looking for.
Time-saving: You don’t need to manually write or update summaries, AI does it for you.
Always up-to-date: Regenerate the summary anytime if the article content changes.
Need More Help?
If you’d like assistance enabling AI Search or want to see it in action, contact us at [email protected]. Our team will walk you through migration, setup and best practices.
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