FeatureOS

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FeatureOS for iPhone: Getting Started

FeatureOS is now available on iPhone, giving you the flexibility to manage your product workflow on the go. Whether you're commuting, in meetings, or away from your desk, you can stay connected to your feedback, track updates, and keep your team in sync.

Available now on all plans. Download from the App Store.

Who Should Use This App?

The FeatureOS iPhone app is perfect for:

  • Product Managers who need to review and respond to feedback on the go

  • Team Leaders who want to monitor progress and updates in real-time

  • Support Teams who need quick access to knowledge base articles

  • Developers who want to check changelog updates and feature statuses

  • Anyone who wants to stay connected to their product workflow from anywhere

Getting Started :

Installation & Setup

  1. Download the FeatureOS app from the Apple App Store.

  2. Sign in with your existing FeatureOS account credentials.

  3. Select your organization if you belong to multiple workspaces.

  4. Start exploring as your entire workspace is now accessible from your iPhone.

System Requirements

  • iOS 15.1 or later

  • Active internet connection required

What You Can Do?

The FeatureOS iPhone app brings your entire feedback workflow to your pocket. Below are the key actions you can perform from your iPhone.

1. Feedback Board

Create & Manage Feedback

  • Browse all feedback posts with search functionality

  • Create new posts with title, description, board, tags, and custom fields

  • Edit post details: status, priority, assignee, board, and tags (Admin/Manager only)

  • Upvote and downvote posts

  • Share and delete posts

Filter & Sort

  • Sort by: creation time, upvotes, downvotes, update time, ETC date, status, sentiment, priority

  • Filter by: status, tags, board, assignee, priority

Comments & Collaboration

  • Add comments and reply to existing ones

  • Use internal comments (team-only, indicated by lock feature)

  • Mention team members with ‘@’

  • Copy, hide, or delete comments (Admin and Managers only)

Limitations:

  • No photo or file attachments in posts or comments

  • Cannot pin comments or mark as answer

  • No detailed text editor or quick responses

2. Changelog

View & Manage Updates

  • Browse all changelog with search

  • View rich content: videos, embeds, audio, and formatted text

  • React with emojis

  • Share changelog

  • Publish/unpublish changelog (Admin/Manager only)

Filter Options

  • Filter by: status (Published/Draft), labels, author, language

Limitations:

  • Cannot create or edit changelogs

  • Comments not supported

3. Knowledge Base

Access Documentation

  • Switch between Collection Mode and Article List Mode

  • Browse collections with article counts and visibility status

  • Search articles across all collections

  • View articles with full rich content support

  • Share articles and collections

  • Publish/unpublish articles and change collections (Admin/Manager only)

Filter Options (Article Mode)

  • Filter by: collection, tags, privacy (Public/Private/Internal), assignee, author

Limitations:

  • Cannot create or edit articles

  • Reactions and comments not supported

4. Forms

Manage Forms & Responses

  • Browse all forms with search

  • View form responses in table format

  • Copy, share, or delete individual responses (delete not available for CSM users)

  • Share form links

  • Configure form settings: publish status, categories, require sign-in, captcha, close/archive, expiry dates

Filter Options

  • Filter by: status, form type (Regular/Wizard), labels, sign-in requirement, closed/open, archived/active

Limitations:

  • Cannot create or edit forms

5. Settings

Customize Your Experience

  • Profile: View your name, email, and profile picture

  • Organizations: Switch between multiple organizations (expired ones won't show)

  • Plan: View your current plan name

  • Notifications: Enable/disable alerts for post creation, status changes, and comments

  • Theme: Choose Dark, Light, or System mode

  • Language: Select from 21 supported languages

Limitations:

  • Cannot edit profile from app

  • Cannot manage billing or upgrade plans

  • Cannot switch profiles without signing out

What's Coming Next?

We're already working on the next update with:

  • Enhanced navigation for easier browsing

  • Richer interactions and editing capabilities

  • Creating and editing changelogs and knowledge base articles

  • File and photo attachment support

  • Additional features based on your feedback

Have suggestions? Use the "Send feedback" option in Settings or visit feedback.featureos.app to share your ideas.

Frequently Asked Questions

Q: Can I create changelogs or knowledge base articles from the app?
A: Not yet. Current focuses on viewing, filtering, and managing existing content. Creating and editing changelogs and knowledge base articles will be added in a future update.

Q: Can I upload photos or files to posts and comments?
A: Photo and file attachments are not supported in this version but are planned for a future release. You can still create posts and comments with text.

Q: Is the app available on Android?
A: Not yet, but Android is coming soon. We're working on it! Stay tuned for updates.

Q: Does the app work offline?
A: The app requires an internet connection to sync with your workspace. Offline access is not available in this version.

Q: Can I switch between user profiles in the app?
A: Not in this version. To switch accounts, you'll need to sign out and sign back in with a different account.

Q: Can I edit my user profile from the mobile app?
A: No, profile editing is not available in the mobile app. You'll need to use the web app to update your profile information, including your name, email, or profile picture.

Q: Can I create new forms from the mobile app?
A: No, creating and editing forms is not available in this version. You can view forms, manage responses (copy, share, delete), and configure form settings like publish status and closure, but form creation requires the web app.

Q: Will I see expired organizations in the app?
A: No, expired organizations will not be displayed when switching between organizations. Only active organizations will be available.

Q: Can I pin comments or mark comments as answers?
A: Not in this version. You can comment, reply to comments, use internal comments (lock icon), and Admins can copy, hide, or delete comments. Features like pinning, marking as answer, and editing comments will be added in future updates.

Q: Does the app support multi-language changelogs?
A: Yes! If you have multi-lingual changelogs, you can filter and view them in specific languages. However, you can only select one language at a time.

Q: What role permissions do I need to edit post details or publish content?
A: Admin and Manager roles can edit post details (status, priority, assignee, board, tags) and publish/unpublish changelogs and knowledge base articles. Members have view-only access to these functions.

Q: Can I see downvotes on the feedback board?
A: Downvote counts are not displayed on the main feedback board view to keep the interface clean. However, you can still downvote posts when viewing individual post details.

Q: How do I know if a comment is internal?
A: Internal comments are marked with a lock icon. When creating a comment, tap the lock icon to make it internal (it turns yellow). Only team members can see internal comments.

Q: Can I access my billing information or upgrade my plan from the app?
A: No, billing and plan management are not available in the mobile app. You'll need to use the web app to upgrade, downgrade, or manage billing information. The app only displays your current plan name.

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