FeatureOS

Welcome to our help center ๐Ÿ

How can we help you today?

Getting Started with Forms

Forms in FeatureOS are a powerful way to collect and organize information from your customers, team, or community. You can use them to:

  • Gather structured suggestions from users

  • Run product surveys to understand needs and preferences

  • Book internal calls or schedule meetings

  • Collect applications for a role or program and much more - all in a format that fits seamlessly into your workflow.

๐Ÿ‘๐Ÿผ Finding Your Forms

Head to the Forms section from the left-hand menu > This page displays all forms in your organization - both drafts and published ones.

For each form, youโ€™ll see:

  • Title of the form

  • Category (e.g., Customer, Internal, Survey)

  • Date created or last updated

  • Form type (List or Wizard)

  • Number of responses

At the top of the list, you can differentiate

  • All โ€“ Displays every form in your account.

  • Drafts โ€“ Shows forms that are still being edited and not yet shared.

  • Published โ€“ Shows forms that are live and ready to receive responses.

โœจTypes of Forms

FeatureOS offers two main form layouts. Choose the one that best suits the type of experience you want for your respondents:

1. List Form

  • Displays all questions at once in a single view.

  • Ideal for shorter forms or when you want users to see all questions upfront.

  • Great for feedback forms or application forms where users may want to review all questions before submitting.

2. Wizard Form

  • Presents one question at a time in a step-by-step manner.

  • Perfect for longer or more complex forms that you want to guide users through.

  • Helps reduce overwhelm by focusing on one question at a time, improving completion rates.

๐Ÿ“ Templates

Templates are pre-built form layouts that you can reuse anytime. Theyโ€™re great for recurring needs like quarterly feedback surveys, bug report forms, or onboarding questionnaires.

You can start from a template and then tweak it, or create your form from scratch. Templates save time and ensure consistency across different teams or projects.

๐Ÿ—‚๏ธ Categories

Categories help you group forms by purpose, project, or team. This makes it easier to filter and find specific forms later, especially if you manage a large number of forms.

Some example categories:

  • Customer Feedback

  • Bug Reports

  • Hiring

  • Internal Surveys

You can assign a category while creating the form, and update or change it anytime afterward.


๐Ÿ—ƒ๏ธ Archived Forms

If you no longer need a form actively but want to keep its data, you can archive it. Archived forms stay stored in your account, so you can restore them whenever needed.

Perfect for seasonal campaigns, event registrations, or forms you may reuse in the future.

To archive a form,

  1. Open the form > Go to Settings.

  2. Scroll down to the Actions section.

  3. Click Archive.


Need Help?

Email us at [email protected] or drop your question on our support board! ๐Ÿ˜Š

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