# Integrating Crisp chat widget 

_By Swathy · May 20, 2024_

**Crisp** is a messaging platform that lets companies enhance customer journey through many features: HelpDesk, Live Chat, Drip campaigns, Chatbots and so much more.

### **Getting Started**

-   Sign into your **Crisp** web application by visiting [**https://app.crisp.chat/**](https://app.crisp.chat/).
    
-   Once signed in check the URL of the page to locate the **Website ID**.
    
-   **Example:** [**https://app.crisp.chat/settings/website/66dd3d83-5159-477b-866a-82092b1658db/**](https://app.crisp.chat/settings/website/66dd3d83-5159-477b-866a-82092b1658db/) Here the website ID is [**66dd3d83-5159-477b-866a-82092b1658db.**](https://app.crisp.chat/settings/website/66dd3d83-5159-477b-866a-82092b1658db/)
    
    ![](https://vault.featureos.app/uploads/attachment/upload/35c4696c5dc0ee41a9ce32dafbe66b36)

-   Copy the **Website ID** and sign into your FeatureOS account by visiting [https://portal.featureos.app/auth/sign](https://portal.hellonext.co/auth/signin)
    
-   Go into your FeatureOS **Dashboard →** click on **Organization Settings** over the left → toggle to the **Integrations** tab.
    
-   Scroll down to **Chat Widgets** section and from the drop down for **Chat Widget** choose **“Crisp”**.
    
-   Paste the Website ID in the field → click on **“Update”.**
    
-   Now, you will able to see the CRISP chat widget embedded in your product/website.
    

![](https://vault.featureos.app/uploads/attachment/upload/dec05eb9adf9242d80edaaa345f44805)

### Need more help?

Reach out to our support at [support@featureos.app](mailto:support@featureos.app) or submit a request [on our support board](https://feedback.featureos.app/b/Support)! 😃

[View this article on the web](https://help.featureos.app/en/articles/integrating-crisp-chat-widget)