Internal / Private Tags

Internal Tags are private labels that you can apply to posts and feedback within featureOS. These tags are only visible to your team, providing a private way to categorize, prioritize, and manage your workflow without affecting what your customers see.

Creating Internal Tags

• Start by heading to your featureOS Dashboard > Boards.

• Click on Global Tags, then look for the + Add Tag option at the top right corner.

• Set a name and color for the tag.

• Check the “Private” box so only your team can see this tag.

  

Creating Board specific internal tags

• Head to your featureOS Dashboard > Boards.

• Choose a specific board > toggle to the Tabs section

• Look for the + Add Tag option at the top right corner.

• Set a name and color for the tag.

• Check the “Private” box so only your team can see this tag.

Making a Public Tag Internal / Private

• You can find the option to make a tag private / internal in the more options button respective to the tag.

• Once you make a tag private it will not be visible to your customer and can be accessed only by your team members.

Need more help?

Reach out to our support at [email protected] or submit a request on our support board! 😃