With featureOS's Smart AI Search, powered by Kal - our advanced assistant - you can ensure your customers find exactly what they need without wasting precious time.
By implementing your Help Center on the featureOS Knowledge Base, you’ll provide your users with a seamless and efficient way to access information.
Getting Started with Smart AI Search
To enable Smart AI Search for your customers, follow these simple steps:
Log in to your featureOS organization > navigate to the Dashboard.
Click on the "Knowledge Base" section in the menu.
Select the "Settings" tab within the Knowledge Base.
Toggle the option to enable Kal AI Search.
How Does It Work?
Once you’ve written and categorized help articles on featureOS, Kal’s AI search will become your users' go-to tool.
When a customer searches for something in your Help Center, Kal will scan through relevant help articles and present a concise summary of the answer to their question.
Pricing
The AI-Assisted Knowledge Engine is available as a Power-Up on top of all featureOS plans for just $55/month.
Need more help?
Reach out to our support at [email protected] or submit a request on our support board! 😃
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