Home
Managing your team members

Managing your team members

A team member is granted access to Boards, Roadmap, and Changelog across your featureOS organization. Here’s how to add a team member to your organization on featureOS.

Adding team members

  • Access Your Administrator Dashboard

  • Navigate to My Team in the left sidebar.

  • Click on the +Invite button located in the upper right corner.

  • Remember, when extending invitations, you have the flexibility to assign roles such as Admin, Manager or CSM (Customer Success Manager). Choose the role that best suits the individual's responsibilities! 😃

Bulk Import team members

  • Click on the Bulk Import button situated in the upper right corner of the My Team page.

  • Utilize the provided template, fill in the required details, and save the information.

  • Upload the completed CSV file in the same section.

  • Click on Import to finalize the process.

Suspend/Unsuspend Team Members

Suspending a team member restricts dashboard access to them while still allowing login for viewing the public portal. The suspended user's access will get back access to the dashboard upon unsuspending.

  • Under the Organization section, access My Team in the left panel.

  • Click on the more options button ( ... ) in the right corner to Suspend/Unsuspend a team member.

Removing a Team Member

  • Under the Organization section, access My Team in the left panel.

  • Click on the more options button ( ... ) in the right corner to remove a team member or switch their access.


Need more help?

Reach out to our support at [email protected] or submit a request on our support board! 😃

Comments

You must be logged in to comment in this article.

Login to comment
Swathy

Swathy