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Navigating private boards on featureOS

Navigating private boards on featureOS

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  • Private boards on featureOS are secluded environments accessible only to members with permission.
  • They are suitable for confidential discussions, internal collaboration, and targeted engagement.
  • Private boards can be created through the Dashboard, Boards section.
  • Existing public boards can be converted to private boards.
  • Only board members or team members can post on private boards.
  • Team members can vote on behalf of customers on private boards.
  • Adding a customer as a board member allows posting on their behalf.
  • Private boards are available in Take Flight and Fly High plans.
  • For further assistance, contact [email protected] or submit a request on the support board.

Private Boards provide a secluded environment within your featureOS organization, accessible only to members who have been granted permission. These boards are ideal for confidential discussions, internal collaboration, and targeted engagement.

Creating a Private Board

  • Access your featureOS Dashboard.

  • Expand Boards section in the left panel โ†’ Choose Private Boards.

  • Use the +Create Private Board option on the top right corner of the page.

  • Set a distinct name, slug and description.

Making a Public Board into Private

  • Head to the featureOS Dashboard and choose Public Boards over the left panel.

  • Use the more option menu [...] for the specific board and choose Make Private.

Voting & Posting on Private Boards

  1. Only users you add as board members to the private board and your team members can post on a private board.

  2. As a team member, you can vote on behalf of a customer.

    • If you vote on behalf of a user who is not already a customer or a board member, they will be added as a customer in your organization but will not become a board member of that Private Board.

  3. To post on behalf of a customer on a private board, you need to first them add as a board member.

Plan & Pricing

Need more help?

Reach out to our support at [email protected] or submit a request on our support board! ๐Ÿ˜ƒ

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Swathy

Swathy