# Switching a team member's role

_By Swathy · Aug 25, 2025_

You can easily switch team member access levels within FeatureOS to tailor permissions and responsibilities. To do so just follow these simple steps!

-   Head to the Dashboard.
    
-   Click on **People** section on the left panel → Click on **My Team.**
    
-   You will see tabs, for **Admins**, **Managers and Customer Support Managers.**
    
-   You can add a new team member by clicking on the + **Invite** button in the top right corner.
    
-   You can click on the ellipses, and choose the **Change Role** option to switch roles.
    
    ![](https://vault.featureos.app/uploads/attachment/upload/bc29b98156228c0d288f4056b49712e9.png)

### **Points to note**

**Making a user an admin** will give them the ability to approve or hide posts, manage team members, delete comments, add integrations and more.

**Making a user a manager** will revoke their ability to approve or hide posts, add board members, delete comments, add integrations and more. They can still comment and change post status.

**Making a user a CSM** will let them access only the user facing parts of the platform with limited access to the dashboard (without roadmap or changelog).

🎯 [Detailed breakdown of access level for each user role](https://drive.google.com/file/d/1pcKVkuxyhUKCh27DEFRT6LxhNb96qf-Y/view?usp=sharing)

### Pricing

Every plan supports a specific number of Team member seats.

If you would like to add more team members to your organization, you can head to the **Organization → Billing → Power-Ups** section to purchase additional seats!

![](https://assets.production.skcript.com/helpos/app-assets/rpqjbl0vffhq6wdzmiuinxfi/attachments/article/cll69ixo5001pp3dwhhn9yy19/nqqm7b5h66jxzp0przpxsl2t.png)

### Need more help?

Reach out to our support at [support@featureos.app](mailto:support@featureos.app) or submit a request [on our support board](https://feedback.featureos.app/b/Support)! 😃

[View this article on the web](https://help.featureos.app/en/articles/switching-a-team-member-s-role)
