# Updating your FeatureOS password

_By Swathy · Aug 7, 2023_

If you've forgotten your FeatureOS password or wish to change it, follow these steps to reset it either from the sign-in page or your profile settings.

## Via the Sign-in Page

1.  Visit the sign in page - [https://portal.featureos.app/auth/signin](https://portal.featureos.app/auth/signin) **→** select **Forgot password.**
    
    ![](https://assets.production.skcript.com/helpos/app-assets/rpqjbl0vffhq6wdzmiuinxfi/attachments/article/clkur6zdr0004p3x30dkayl0l/hztu8fguzseq4te51u1wl401.png)
2.  Enter the email address associated with your FeatureOS account.
    
    ![](https://assets.production.skcript.com/helpos/app-assets/rpqjbl0vffhq6wdzmiuinxfi/attachments/article/clkur6zdr0004p3x30dkayl0l/ifamb0r1rr5hwx3uv6o3sylw.png)
    
3.  We will send a password reset link to your email address.
    
4.  Open the email and click on the 'Reset Your Password' button.
    
    ![](https://assets.production.skcript.com/helpos/app-assets/rpqjbl0vffhq6wdzmiuinxfi/attachments/article/clkur6zdr0004p3x30dkayl0l/phuizn3tk89f0z3q8kxn06i4.png)
    
5.  Follow the instructions to create a new password for your FeatureOS account.
    

## Via Your Profile

1.  Sign in to [your FeatureOS account](https://portal.featureos.app/auth/signin).
    
2.  Locate the profile thumbnail at the top right corner of the page and click on it.
    
3.  A dropdown menu will appear **→** select **My Profile**. This will take you to the profile page where you can view your latest submissions.
    
4.  Toggle to the **Settings** tab and scroll down to Change Password section.
    
    ![](https://assets.production.skcript.com/helpos/app-assets/rpqjbl0vffhq6wdzmiuinxfi/attachments/article/clkur6zdr0004p3x30dkayl0l/rcr5ef2wyxwzq35df8spxr5f.png)

## FAQs

1.  **Why didn't I receive a password reset email?**
    
    If you haven't received the reset email, check your spam folder. If it's not there, ensure that you have added **no-reply@featureos.app** to your contacts or address book, and then attempt the password reset steps again.
    
2.  **Are there any restrictions for the password?**
    
    Yes, set a password that is,
    
    -   at least 8 characters
        
    -   a mixture of uppercase and lowercase letters
        
    -   at least one special character (eg. ! @ # ?)
        
    -   at least one number
        
3.  **Can I contact FeatureOS support for help with resetting my password?**
    
    Absolutely! Reach out to our support at [support@featureos.app](mailto:support@featureos.app) or submit a request [on our support board](https://feedback.featureos.app/b/Support)! 😃
    
4.  **Can I use two-step verification with Google Sign-In?**
    
    Yes. If two-step verification is enabled on a Google account, you'll still need to enter a Google two-step verification code before signing in with Google. This is true even if you're signing in with a Google account that also has two-step verification.

[View this article on the web](https://help.featureos.app/en/articles/updating-your-featureos-password)