# Ways to Share Your Knowledge Base Articles in FeatureOS

_By Sathi · Sep 19, 2025_

Once you’ve created your Knowledge Base (KB) in FeatureOS, the next step is making it easy for your users to access. FeatureOS offers three main ways to share your KB: through a direct link, by embedding it, or via the support widget.

## 1\. Share via Direct Link

The easiest way to share your Knowledge Base is with a direct link. Every collection and article in your KB comes with its own unique URL. You can copy this link and share it through emails, support tickets, onboarding flows, or even chat conversations. It’s the fastest method for pointing users to exactly the content they need, without extra steps. You can find the option to share the **Link** on the **rights side of your Knowledge Base Article.**

![](https://vault.featureos.app/uploads/attachment/upload/5551582e9c10ee497b220ed2dbadf4a8.png)

## 2\. Embed on Your Website

Embedding allows you to bring your Knowledge Base directly into your website or app. By copying the embed code from FeatureOS and pasting it onto your site, you can make articles available right where your users already are. This is especially useful for documentation pages, onboarding guides, or a dedicated support section, since it avoids redirecting users away from your product. You can find the option to **Embed** on the **rights side of your Knowledge Base Article**.

![](https://vault.featureos.app/uploads/attachment/upload/a2f039a9e2cf28b7d34548ad03554fae.png)

## 3\. Use the Support Widget

The support widget brings your Knowledge Base into your product as an always-available help icon. Users can click it anytime to search and read articles instantly, without leaving the page they’re on. You can generate your **Widget Script Code** from **Settings under Knowledge Base**.

![](https://vault.featureos.app/uploads/attachment/upload/7433b3c2aa49a8cf1bd1ad9fc85f0673.png)

## Choosing the Right Method

-   **Link** = Quick sharing for specific users or issues.
    
-   **Embed** = Seamless integration on support or documentation pages.
    
-   **Widget** = On-demand, in-app help for all users.
    

For most teams, using **all three together** creates the best support experience: direct answers, accessible docs, and always-available in-app help.

## **Need Help?**

Email us at [**support@featureos.app**](mailto:support@featureos.app) or drop your question on our [support board](https://feedback.featureos.app/admin/kb/a/viewing-and-managing-form-responses/en#)! Our team will walk you through migration, setup and best practices.😊

[View this article on the web](https://help.featureos.app/en/articles/ways-to-share-your-knowledge-base-in-featureos)