With our latest feature, Weekly Updates for customers, you can effortlessly keep your users informed and engaged. It delivers a curated list of the latest and most popular posts directly to their inbox in a simple report.
It's a simple yet effective way to enhance the overall user experience and foster a stronger connection between your platform and your customers!
Head to your featureOS Dashboard → Organization Settings → Basic.
Scroll down to the Email Notifications section → Enable Weekly Updates for Customers.
The email report sent to your customer will contain the top 10 new posts from public boards in the previous week, based on the highest number of interactions (posts, votes, or comments).
The report will be sent at 10 AM EST every Monday.
This email is specifically sent to customers who have interacted within the past 30 days on public boards by posting, voting, or commenting.
The report will not be sent to your Team members.
Reach out to our support at [email protected] or submit a request on our support board! 😃
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