# Weekly Email Updates for Customers

_By Swathy · Jan 8, 2025_

With our latest feature, Weekly Updates for customers, you can effortlessly keep your users informed and engaged. It delivers a curated list of the latest and most popular posts directly to their inbox in a simple report.

It's a simple yet effective way to enhance the overall user experience and foster a stronger connection between your platform and your customers!

### Plan & Pricing

Available exclusively for organizations in Fly High plan.

### Enabling Weekly Updates for customers

-   Head to your FeatureOS **Dashboard → Organization Settings → Basic.**
    
-   Scroll down to the **Email Notifications** section → Enable **Weekly Updates for Customers.**
    
    ![](https://assets.production.skcript.com/helpos/app-assets/rpqjbl0vffhq6wdzmiuinxfi/media-attachments/u3uy27xoq12f44ud5qogh9vy.png)
-   Make sure you’ve also enabled **“Customer Email Notifications”.**
    

### How it works?

-   The email report will contain the top 10 posts from public boards, sorted based on the number of interactions (users subscribed to posts, votes, and comments) over the past week.
    
-   The report will be sent at 10 AM EST every Monday.
    
-   This email is specifically sent to customers who have interacted within the past 30 days on public boards by posting, voting, or commenting.
    
-   The list of posts in the email will not include posts from Private Boards, Closed or Completed posts and Hidden posts.
    
-   The report will not be sent to your Team members.
    

If you have disabled the **'Show Branded Content'** option in your FeatureOS workspace, the email reports will exclude FeatureOS branding.

Learn more about White Labeling [\[here\]](https://help.featureos.app/articles/email-white-labeling-with-featureos)

### Need more help?

Reach out to our support at [**support@featureos.app**](mailto:support@featureos.app) or submit a request [**on our support board**](https://feedback.featureos.app/b/Support)! 😃

[View this article on the web](https://help.featureos.app/en/articles/weekly-email-updates-for-customers)