FeatureOS

Welcome to our help center 🏁

How can we help you today?

What Email Updates Will You Receive?

FeatureOS sends email notifications to keep you informed about posts you interact with. Here’s a breakdown of when you’ll receive emails:

Types of Email Notifications

  1. Post Updates

    • When a post you submitted, voted on, or subscribed to gets a status update (e.g., Planned, In Progress, Completed).

    • When a team member approves your feedback/post.

    • When an admin responds to your post.

  2. New Comments & Mentions

    • When someone comments on a post you’re subscribed to.

    • If another user or an admin tags you in a comment. (@yourname).

  3. Admin Announcements

    • Occasional updates from your team regarding important releases/changelog updates

    • Weekly email reports [On Monday 10 AM EST] showing the top posts interacted on last week.

How to Manage Email Preferences

If you want to customize which notifications you receive:

  1. Visit portal.featureos.app > Sign into your profile.

  2. Click on your Profile Icon in the top-right corner > My Profile > Settings.

  3. Enable or disable specific types of email updates.

Need more help?

Reach out to our support at [email protected] or submit a request on our support board! 😃

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