FeatureOS
FeatureOS

Welcome to our help center 🧡

How can we help you today?

Slack Integration

With FeatureOS and Slack integration your can add FeatureOS to your workspace channel on Slack, discuss and collaborate with your team instantly and effortlessly.

Connecting FeatureOS to your Slack Workspace

  • Go to your FeatureOS Dashboard → Organization Settings → Integrations and click on connect in the Slack section.

  • You will be redirected to Slack’s webpage where you need to enter your Workspace slack’s URL and click on Continue. For example syncfit.slack.com

  • Followed by this log into your Slack workspace.

  • FeatureOS will now request permission to access your Slack workspace. Scroll down and choose a slack channel where FeatureOS can post as an app → Click on Allow.

  • The Integration is now all set. You can click on Manage Integrations which should redirect you to your FeatureOS account where you can configure the Slack Integration settings.

Scope for FeatureOS - Slack Integration

incoming-webhook - This is to notify via slack about activities made on FeatureOS boards. 

user.profile.read - Used to fetch users profile details. 

commands - Used for Interactive shortcuts.

Configuring Slack Integration settings on FeatureOS

Within the Integrations section on your FeatureOS dashboard (Organization Settings → Integrations) you will now find a Configure button beside Slack.

Clicking on it will bring up the Slack Configuration pop-up modal. You can enable/disable the toggle for Boards and the corresponding Events based on your preference for being notified on the Slack channel you chose during setup.

Creating a FeatureOS post from Slack

Using the Global shortcut on slack

  • You can also use the Shortcut key on the left corner of the text box at the bottom → click on the icon for Run Shortcut → click on Create a post.

  • You can either post directly or post on behalf of one of your customer or team members.

  • Note that if the board you are choosing is a private board you can only post on behalf of a team member or a customer who has been added as a board member.

    Check out our help article on how you can add board members

Disconnecting Slack Integration from FeatureOS

To disconnect Slack integration on FeatureOS go to your FeatureOS Dashboard → Organization Settings → Integrations and click on Configure in the Slack section -> Click on Disconnect.

Need more help?

Reach out to our support at [email protected] or submit a request on our support board! 😃
Swathy

Swathy