What is the difference between the Starter, Growth, and Business plans?

<ul><li>The Starter plan ($60/month) is designed for smaller teams with 5 seats, 5 boards, and core features like brand customization, AI tools, and private boards.</li><li>The Growth plan ($120/month) suits medium teams with 10 seats, 10 boards, and added features like analytics, live chat, SSO, and API access.</li><li>The Business plan ($250/month) is for larger teams with 15 seats, unlimited boards, and premium features such as webhooks, whitelisted domains, and early access to new features.</li></ul>

Can I use a custom domain with all plans?

Yes, all pricing plans include custom domain support for branding consistency across your boards and knowledge base.

What is the article limit in the Knowledge Base?

<ul><li>Starter: Up to 120 articles</li><li>Growth: Up to 250 articles</li><li>Business: Unlimited articles</li></ul>

Does the Starter plan include SSO and AI-powered analytics?

No, SSO and AI-powered analytics are available only in the Growth and Business plans.

Which integrations are supported, and are there any limits?

<ul><li>Starter: 3 integrations</li><li>Growth: 5 integrations</li><li>Business: Unlimited integrations</li></ul> Advanced integrations like Salesforce, Azure AD, and ClickUp are exclusive to the Business plan.

Is chat support available on all plans?

No, chat support is only included in the Growth and Business plans. Email support is available across all plans.

Do all plans include AI-powered features?

Yes, AI-powered features such as de-duplication, changelog draft creation, and sentiment analysis are included in all plans. However, AI analytics are only available in the Growth and Business plans.

Can I increase the number of team member seats in my plan?

Yes, you can upgrade to a higher plan (or) purchase additional seats as Power-Ups from the Billing > Power-Ups page to get more team member seats.

What is the difference in user segmentation between plans?

<ul><li>Starter: No segmentation available</li><li>Growth: Up to 5 segments</li><li>Business: Up to 10 segments</li></ul>User segmentation helps you tailor communications and insights to specific user groups.

What are the email white-labeling options?

Email white-labeling is available in the Growth and Business plans, allowing you to remove FeatureOS branding from your emails.

FeatureOS Pricing plans - 2025

Welcome to FeatureOS!👋🏼😄

As you explore FeatureOS, it’s good to know which pricing plan works best for you. This guide breaks down our plans and features, making it easy to find the right fit.

Pricing Plans vs. Features

Features	Starter	Growth	Business
Price	$60/month	$120/month	$250/month
Customers	Limitless	Limitless	Limitless
Team member seats	5+ $15/mo add-on	10 + $15/mo add-on	15 + $15/mo add-on
Boards	5+ $15/mo add-on	10+ $15/mo add-on	Limitless
Brand Customization	✔︎	✔︎	✔︎
Custom Domain	✔︎	✔︎	✔︎
Webhooks	-	-	✔︎
Whitelisted Domains	-	-	✔︎
Single Sign On	Power-Up	✔︎	✔︎
API Access	-	✔︎	✔︎
Knowledge Base	✔︎	✔︎	✔︎
Surveys (β)	✔︎	✔︎	✔︎
Analytics	Power-Up	✔︎	✔︎
Smart Analytics (with AI)	-	✔︎	✔︎
Live Chat (β)	-	✔︎	✔︎
AI Features	✔︎	✔︎	✔︎
User Segmentation	-	5 segments	10 segments
Custom Email SMTP	✔︎	✔︎	✔︎
Email Whitelabeling	-	✔︎	✔︎
Feedback Boards
Posts	Limitless	Limitless	Limitless
Public Boards	✔︎	✔︎	✔︎
Private Boards	✔︎	✔︎	✔︎
Vote & Post on behalf	✔︎	✔︎	✔︎
Guest Actions	✔︎	✔︎	✔︎
Widgets	✔︎	✔︎	✔︎
Submission Templates	✔︎	✔︎	✔︎
Saved Filters	✔︎	✔︎	✔︎
Private Posts	✔︎	✔︎	✔︎
AI Powered De-duplication	-	✔︎	✔︎
Post Sentiment Analysis	✔︎	✔︎	✔︎
Moderation	✔︎	✔︎	✔︎
Public Tags	✔︎	✔︎	✔︎
Private Tags [Internal]	✔︎	✔︎	✔︎
Custom States	-	✔︎	✔︎
Letterbox submissions	-	✔︎	✔︎
Segmented Boards Access	-	✔︎	✔︎
Roadmap
Standard Roadmap	✔︎	✔︎	✔︎
Multiple Roadmaps	-	3 roadmaps	Limitless
Customize Lanes	✔︎	✔︎	✔︎
Roadmap Grouping	✔︎	✔︎	✔︎
Embed Roadmaps	✔︎	✔︎	✔︎
Private Roadmap	✔︎	✔︎	✔︎
Changelog
Changelog Posts (Releases)	Limitless	Limitless	Limitless
Reliable Email Delivery	5000 emails/ month	25000 emails/ month	50000 emails/month
Custom SMTP Configuration	✔︎	✔︎	✔︎
Changelog Widgets	✔︎	✔︎	✔︎
Schedule Changelog	✔︎	✔︎	✔︎
Changelog Module Privacy	✔︎	✔︎	✔︎
Link Posts to Changelogs	✔︎	✔︎	✔︎
Changelog Analytics	Power-Up	✔︎	✔︎
Changelog Release Segmentation	-	✔︎	✔︎
Automatic Draft Creator (AI)	✔︎	✔︎	✔︎
Multi-language Support (Beta)	-	✔︎	✔︎
Notify Selected Users (Manual)	✔︎	✔︎	✔︎
Knowledge Base
Articles	120 articles	250 articles	Limitless
Collections	Limitless	Limitless	Limitless
Google-like Search Experience	✔︎	✔︎	✔︎
Custom Domain	✔︎	✔︎	✔︎
Knowledge Base Widgets	✔︎	✔︎	✔︎
Private Knowledge Base	✔︎	✔︎	✔︎
Knowledge Base Analytics	Power-Up	✔︎	✔︎
Unlisted Articles	-	✔︎	✔︎
Private Knowledge Base	-	✔︎	✔︎
Multi-language Support	✔︎	✔︎	✔︎
Article Subscriptions	-	✔︎	✔︎
Import from Zendesk	-	✔︎	✔︎
Private Article Collections	✔︎	✔︎	✔︎
Customizable SEO Metadata	-	✔︎	✔︎
Custom Head Scripts	-	✔︎	✔︎
Article Reactions & Comments	✔︎	✔︎	✔︎
Assign to Team Members	✔︎	✔︎	✔︎
API [coming soon]	-	✔︎	✔︎
Integrations
# of Integrations	Any 3	Any 5	Limitless
Intercom	✔︎	✔︎	✔︎
Linear	✔︎	✔︎	✔︎
Jira	✔︎	✔︎	✔︎
Slack	✔︎	✔︎	✔︎
Discord	✔︎	✔︎	✔︎
Zendesk	✔︎	✔︎	✔︎
Freshdesk	✔︎	✔︎	✔︎
GitHub	✔︎	✔︎	✔︎
Gitlab	✔︎	✔︎	✔︎
Zapier	✔︎	✔︎	✔︎
Segment	✔︎	✔︎	✔︎
Salesforce	-	-	✔︎
ClickUp	-	-	✔︎
Asana	-	✔︎	✔︎
Azure AD	-	-	✔︎
Azure DevOps	-	-	✔︎
Analytics Tools	✔︎	✔︎	✔︎
Chat Widgtes	✔︎	✔︎	✔︎
Security & Support
GDPR	✔︎	✔︎	✔︎
Tracking Scripts	No Tracking	No Tracking	No Tracking
Email Support	✔︎	✔︎	✔︎
Chat Support	-	✔︎	✔︎
Dedicated CSM	-	-	✔︎
Custom Invoicing	-	-	-
Early-access Features	-	-	✔︎

Need more help?

Contact our support at [email protected] or submit a request on our support board! 😃

Frequently Asked Questions

Swathy

February 17, 2025